Repeat prescriptions

You can order a repeat prescription in the following ways:


The NHS App is a simple and secure way to access a range of NHS services, including ordering a repeat prescriptions, access to your health record and get health advice . Guidance on how to set up your account, please click here.


Online Patient Access

Patient Access is a website and mobile app which gives you access to a range of GP services online, including repeat prescriptions and access to your health record. Guidance on how to set up your account, please click here.


Email your Request to our Prescriptions team

Email your request to our prescriptions team at:

North Somerset Patients:

Southmead and Henbury Patients:

Monks Park Surgery Patients:

Coniston Surgery Patients:

Please include your name, date of birth, and medication list.


Ask your local pharmacy about their repeat medication service

Sign up with your preferred local pharmacy for their repeat medication service. Some pharmacies have their own apps and websites so ask your community pharmacist for help in getting started. You have the option to choose any pharmacy as your regular pharmacy for prescriptions. However you can also choose to have no specific nomination if you wish, your prescriptions will still be available electronically (paperless) to collect at any pharmacy. Many pharmacies can offer a home delivery service.


Unfortunately we cannot accept verbal requests for repeat medication by phone.



Paper prescription requests

Please note that from 1 June 2021 we will be encouraging a “paperlight” system for repeat prescription requests.

You can still drop your requests into the Prescriptions Box at your local Surgery but please be aware that it may take longer to process your request depending on collection time indicated on each box.​

Prescription requests will only be accepted 10 days before your prescription is due. Please be aware that repeat prescriptions requested electronically will take up to 3 full working days to process at the Practice. Paper requests are likely to take longer. Please allow additional time for your pharmacy to dispense your medication, ready for collection.



We have a dispensary at our Langford site, please click here for information on opening hours


Medication review

We are keen to ensure that patients with ongoing medical problems are monitored regularly. If your medication review date has passed, please speak to one of our team, they will be able to advise what we need you to do to enable us to complete this review.

You need to register to use our online repeat prescription ordering service and this is best done in person at the surgery. Please speak to one of our receptionists.


NHS prescription charges and exemptions

Go to the NHS website for the latest prescription charges and exemption criteria

Date published: 8th October, 2014
Date last updated: 4th April, 2023