Patient Access

Patient Access is a website and mobile app which gives you access to a range of GP services online, as well as access to your health records.

How to register for Patient Access

Registering for the Patient Access service is easy and takes just a few minutes. Simply drop into one of our sites and bring with you two forms of identification – one of these should have your photograph and the other should show proof of your current address

Photo ID can be either your driving licence or passport

Proof of address ID can be a recent utility bill (e.g. gas, electric, satellite, TV, phone bill) issued within the last 3 months, a bank statement, council tax bill for the current council tax year, or mortgage statement

We will ask you to complete a quick form, verify your ID and issue you with a username and password. You will then be able to use Patient Access online service to:

  • order your repeat prescriptions
  • book a nurse appointment (only if you have been advised by the surgery to book a blood test)
  • cancel an appointment
  • change your contact details
  • review your medications and known allergies
  • view your medical records

If you are still experiencing issues with registering your details or accessing Patient Access following registration, please contact the practice either by dropping into one of our sites where a member of our front of house team will be more than happy to help, or by dropping us an email to

Get help with Patient Access

If you require extra help with Patient Access, visit their online support page.

Date published: 4th January, 2022
Date last updated: 23rd March, 2023