The Accessible Information standard tells organisations how to make sure that patients receive information in formats that they can understand and receive appropriate support to help them to communicate.
All organisations that provide NHS or adult social care must follow the Accessible Information standard by law. The standard includes making sure that people get information in different formats if they need it, such as large print, braille, easy read, email etc.
Please let the surgery know if you have any communication or information support needs.
Further information can be found on NHS England’s website