Out of Hours and Emergency Care

Emergency Care

If someone is very seriously ill with a life-threatening condition, call 9 9 9. Emergency services are very busy. They should only be used in very serious or life-threatening situations such as choking, chest pain, blacking out, blood loss or if someone is unconscious.

Your nearest A&E is located at Weston General Hospital (9am-5pm) or Southmead Hospital, Bristol (24/7). A&E departments provide immediate emergency care for people who are seriously ill or are badly injured. Unless you need emergency medical attention, it is best not to go to your local A&E department. A&E doctors and nurses are specifically trained to deal with serious medical cases, not general or minor ailments. See below for more information of alternative services to choose.

 

Urgent Care

An urgent care need is one that requires fast medical attention but is not a life-threatening emergency. If you think you may need urgent care, call our surgery on 01934 839820 or call NHS 1 1 1.

Care during surgery opening hours

If you need urgent medical care, please tell a member of our team that it is an urgent problem – you will always be assessed the same day by our Duty Team and offered care appropriately.

Care outside of surgery opening hours

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. You should call the 111 service if you urgently need medical help or advice but it is not a life-threatening situation. When the surgery is closed and you call our number, your call will be automatically re-directed to the out of hours service. The clinicians there can give you advice and arrange an urgent appointment if you need one.

 

Minor Injuries

NHS Walk-in Centres offer fast and convenient access to health advice, information and first aid, and you can walk in, without an appointment, seven days a week.

There is a minor injuries unit at Clevedon Hospital where the following can be treated:

  • Wounds and grazes
  • Cuts needing stitches
  • Trips and falls
  • Broken bones (there is an x-ray facility on site)
  • Minor injuries resulting from minor road traffic accidents
  • Minor injuries arising from domestic violence
  • Minor injuries in children over three years of age
  • Minor burns
  • Sports injuries
  • Sprains, bruises and abrasions

It is staffed by emergency nurse practitioners and most patients are treated within two hours of arrival.