Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Access to medical records
Your care records The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside ... [continue] Access to medical records
Complaints and compliments
We take complaints very seriously. If you would like to make a complaint regarding any of our surgeries or the services we offer, please contact the Surgery Manger by telephone ... [continue] Complaints and compliments
COVID-19 Information
The coronavirus (COVID-19) vaccine is safe and effective. It gives you the best protection against coronavirus. NHS Coronavirus (COVID-19) vaccine information We are currently inviting specific cohorts of patients for ... [continue] COVID-19 Information
How to register
We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can download and read our new Patient Information Leaflet here ... [continue] How to register
Named GP
All patients at Mendip Vale Medical Group have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. ... [continue] Named GP
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality
Patient rights and responsibilities
Principles of NHS Constitution The NHS Constitution sets out the principles that guide the NHS. “The NHS belongs to the people. It is there to improve our health and wellbeing, ... [continue] Patient rights and responsibilities
Practice boundary
Please use the map links below to see if you live within your local GP practice boundary area before registering Click here to view the Langford Surgery Practice Boundary Map ... [continue] Practice boundary
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form below. If you move ... [continue] Updating your details
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour
