Who should I see?

We try to keep our GP appointments for patients with more serious health problems.

Before you book an appointment to see a doctor please consider whether an appointment with a practice nurse might be appropriate. They can help you with a wide range of medical problems.

Our receptionists can help you decide which is the right person for you to see.


Self care

If you have a cough, cold, headache or other minor ailment try treating yourself at home first. Find out more about treatments for common minor ailments.

Please remember that self-care for common conditions can help free up our GPs’ time, making it easier to get an appointment when you have a more serious condition.

Your pharmacist can help too

Pharmacists are highly trained health professionals and can give you confidential health advice for a range of common illnesses and complaints.

Don’t wait for a GP appointment for coughs, colds, aches and pains. Just give your local pharmacy a call or drop in – there’s no need to make an appointment.

Your pharmacists can also help you decide if you need to see a doctor or nurse.

Click here for more information about how pharmacies can help you.

Mi service finder

Find health and care services in your local area.

Visit the mi service finder website to search for local health services available.


NHS 111

111 is the free NHS non-emergency number.

You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it’s not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don’t know who to call or you don’t have a GP to call
  • you need health information or reassurance about what to do next

Click here for more information about how NHS 111 can help you.


Minor Injuries Unit

NHS Walk-in Centres offer fast and convenient access to health advice, information and first aid, and you can walk in, without an appointment, seven days a week.

Minor injuries units can be treated the following conditions:

  • Wounds and grazes
  • Cuts needing stitches
  • Trips and falls
  • Broken bones (there is an x-ray facility on site)
  • Minor injuries resulting from minor road traffic accidents
  • Minor injuries arising from domestic violence
  • Minor injuries in children over three years of age
  • Minor burns
  • Sports injuries
  • Sprains, bruises and abrasions

It is staffed by emergency nurse practitioners and most patients are treated within two hours of arrival.

Find your nearest Minor Injury Unit: Minor injuries unit services – NHS (www.nhs.uk)



Your nearest A&E is located at Weston General Hospital (9am-5pm) or Southmead Hospital, Bristol (24/7).

A&E departments provide immediate emergency care for people who are seriously ill or are badly injured.

Unless you need emergency medical attention, it is best not to go to your local A&E department.


To find additional NHS services near you, click on the link Find NHS services near you – Mendip Vale Medical Group

Date published: 17th February, 2017
Date last updated: 22nd June, 2023