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Bristol Ostomates Self Support Group
The latest newsletter from Bristol Ostomates Self Support (BOSS) Group is available here
BOSS, the self help support group for people and their partners / carers who have a Stoma of any kind. The group meet once per quarter, 1st Saturday of March, June, September and December at St. James Priory in Bristol. This is next door to the Bus Station and very handy for folk coming into town from any direction. They meet 2 pm - 4 pm and generally have a speaker relating to Stoma problems.
Open Meeting Tuesday 7th November
The Patient Participant Group (PPG) will be holding their first Open Meeting on Tuesday 7th November 2017 at 7- 8.30pm in the Reception Area at Pudding Pie Lane.
This session will include a summary of the items covered by the PPG, presentations on a Dementia Cafe, the scale and size of the Practice, an explanation of Mental Health and an Open Forum discussion.
We ask that Patients confirm their attendance by email to the Service Manager; firstname.lastname@example.org
Future Open Forum Meetings will be held across all of the Surgeries.
Memory Cafe at St Georges 25th November 10:00 - 12:00
The monthly Dementia Cafe is up and running at St Georges Medical Centre. Anyone suffering with dementia, caring for someone with dementia or just wanting dementia friendly advice is welcomed to a friendly informal session at the Practice. Next date is Saturday 25th November 10.00 to 12.00.
1 to 1 support is available to anyone that requests it.
A benefit of coming to a memory cafe is being with people who are experiencing the same things that you are and have been through that fearful stage of ‘do I want to go out? Do I want to interact with people?
Its a drop in session where people suffering from memory problems can come with family/friends and carers and chat, refreshments provided.
For further information please contact Harry Bidwell 01934 839820
Events for adults with
Type 1 diabetes
Diabetes isn’t everything, but it is something you live with 24/7. There are good days but there are also hard ones. Diabetes UK want you to have more good days. More mornings where you feel fresh after a good night’s sleep and more meals where you nail the carb count.
Join a Type 1 Awayday to ask questions, hear from inspirational speakers and meet other adults living with Type 1.
Get the tips, knowledge and experience you need to get more of the good days and make your life with Type 1 a little easier.
When and where?
Saturday 11 November 2017
How do I apply?
Apply online at
Wrington Branch Surgery
Mendip Vale Medical Practice is considering a proposal to close its Wrington branch surgery at Broad Street, Wrington BS40 5LA.
The Wrington branch surgery has limited facilities, being a former retail store, with just two clinical rooms. One of which has to have a couch is a small side room as there is insufficient space in the room. There is also no reception area, and only a small waiting room. Overall the site is not conducive to current medical practices.
From closing the site we would achieve better utilisation of GP clinics. The current utilisation at Wrington is low as there are limitations on the range of staff and equipment in such a small site. Using the larger sites we will be able to offer a more complete one stop shop service, meaning our patients won’t have to return for ECGs, bloods etc.
Like many Practices across the South West we are facing a number of challenges in the delivery of NHS services. Our patient numbers are increasing as are the complexities of their conditions. The climate nowadays favours larger practices with a multi-disciplinary team (MDT) of GPs, Advanced Nurse Practitioners, Pharmacists, Nurse and Health Care Assistants which working at scale from a large surgery is achievable. MDT working means there is less risk of professional isolation for our GPs and makes the Practice more likely to recruit in a highly competitive market.
There are also economies of scale as small sites are not cost effective, whilst savings are small they would enable the Practice to reinvest and recruit clinical staff. This would help support the growing demands placed on our services from the increasing list size.
In the autumn of 2016 Wrington Parish Council undertook a survey of local residents to gather information on experiences at the branch surgery in Wrington. As a result of the survey and feedback received we have put the practice driver in post, to facilitate transport for those needing same day urgent medical attention who would not otherwise be able to get to the surgery. Our home visiting service is also robust, covering all of our patients. This offers either an Advanced Nurse Practitioner or GP visiting patients at home who are too ill and unable to be seen in the practice.
Our intention is to continue to offer our existing medical services by our core medical staff to all of those who use the Wrington branch surgery at the Pudding Pie Lane, Langford surgery. Patients are also able to seen at Congresbury, St Georges and Yatton surgeries should they so wish. You may also have heard that we are about to submit a planning application for a new enlarged surgery to be built on Smallway, opposite the Cadbury Garden centre. This is intended to replace the existing dated facilities in Congresbury and Yatton and will further enhance the options available to all patients.
It must be pointed out that at this stage that this is just a proposal by the practice which cannot be actioned without NHS England approval and without consultation with various important groups. These include, quite naturally, our patients, our Patient Participation Group (PPG), and the Clinical Commissioning Group (CCG).
This questionnaire is available for patients to fill at the Wrington branch surgery and across all of our surgeries. You can also complete a copy here and return electronically to email@example.com
We will keep you informed of any progress via our practice website, monthly newsletter and in our waiting rooms.
PROTECT YOURSELF AGAINST FLU THIS WINTER
We are inviting eligible patients for their annual flu vaccination against seasonal flu that becomes prevalent each winter, as you are eligible for this NHS vaccination.
The injected flu vaccine is offered free of charge on the NHS to people who are at risk. This is to ensure they are protected against catching flu and developing serious complications.
You are eligible to receive a free flu jab if you:
- are 65 years of age or over
- are pregnant
- have certain medical conditions
- are living in a long-stay residential care home or other long-stay care facility
- receive a carer's allowance, or you are the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill
Front-line health and social care workers are also eligible to receive the flu vaccine.
We are holding dedicated “Flu Vaccination Sessions” on the following dates and at the following locations:
Pudding Pie Lane, Yatton & St Georges
Saturday 16th September 8.30am - 12.00pm
Pudding Pie Lane & St Georges
Saturday 30th September 8.30am – 12.00pm
Saturday 7th October 8.30am – 12.00pm
Please do not telephone in advance. You can attend any of the sessions listed above.
To receive your Flu Vaccination you should simply attend one of the above sessions at a time that suits you. Please walk or share a car to the surgery if possible. Please be prepared to queue (we hope not for long) as these sessions are drop in clinics so there will be peaks and troughs.
Please come to the clinic in suitable clothing to enable us to give your vaccination easily. A short sleeved top is ideal and to minimise waiting times please remove any coats or jackets on arrival.
This session is for flu vaccinations only. We aim to make the process swift and efficient therefore if you wish to be seen for any other issues please contact the surgery to make a separate appointment within normal surgery hours.
We hope that by giving you as much notice as possible you will be able to attend a Saturday session. If you are really not able to attend on a Saturday, please contact the surgery on 01934 839820.
August Bank Holiday
For the August Bank Holiday please ensure you have sufficient medication.
A list of Pharmacies, along with who where is open on Bank Holiday Monday 28th August is on the below link
Gluten Free Prescribing Changes for over 18's
The CCGs recently undertook a consultation on the prescribing of gluten free foods. A full copy of the report is available online at
Following this consultation, a decision has been made to stop prescribing of gluten free foods to all patients over the age of 18, and to prescribe only a limited choice of products to those patients aged under 18 from 14th August 2017.
This decision has been very difficult for the CCGs to make but does bring the two areas into line with the NHS across much of the South West. Similar guidance has been issued by many other NHS organisations up and down the country.
there is an information leaflet produced by the CCGs which provides information on maintaining a gluten free diet. If you have further questions or feel you need further support in managing your condition, please contact the surgery to make an appointment. Also on the CCG website are some ‘Frequently Asked Questions’ which explain the CCGs’ decision further.
If you have purchased a Prescription Prepayment Certificate (PPC), the CCGs will refund any full months that are left between the 1st August and the expiry date of your card based on the current costs of PPCs. Please send your card with a return address for the CCGs to send the refund to the below address;
Medicines Management Team
NHS North Somerset CCG
It is very important that you continue to follow a strict gluten free diet, and the practice are committed to ensure that you have the right support available to do this.
If you have any concerns or questions, please discuss this with your GP or pharmacist, or contact the CCG Patient Advice and Liaison Service (PALS), via telephone on 0117 947 4477 or 0800 073 0907, by email on firstname.lastname@example.org or on the address below;
Suite 15, Corum 2
Corum Office Park
GP Patient Survey
The results from the 2017 GP Patient Survey are now available at
GP Patient Survey 2017 Mendip Vale
We would like to thank all of our patients who have taken the time to respond to the national survey. The annual survey gives us a chance to see how we perform compared to our peers. In the 23 areas questioned, we scored above both the North Somerset CCG and National average in 18 areas. There are areas we can improve on, and over the coming weeks we will be working with the team and PPG to see what steps we can take to make the services we provide even better.
Third of women across the region fail to attend life-saving cervical cancer screening
A third of women in Bristol, North Somerset and South Gloucestershire (BNSSG) failed to attend their potentially life-saving cervical cancer screening.
NHS health chiefs are urging women aged between 25 and 64 to attend their smear test when they are invited to do so by their GP.
Women aged 25 to 49 are invited every three years for a screening, and then invited every five years until the age of 64.
Early detection prevents up to an estimated 75% of cervical cancers developing; and smear tests are believed to save 4,500 lives a year.
In the past 10 years, cervical cancer mortality rates have decreased by almost a quarter, however in 2014 890 women still died in the UK as a result of the disease*.
Despite the importance of this examination, figures released by BNNSG Clinical Commissioning Groups show just 68% of women attend their screening over the past three and a half years, and just 49% of women aged between 60 and 64 were screened.
Going for a smear test means you are giving yourself the best possible chance of preventing the cancer.
Screening allows us to identify abnormal cells before they become cancer and effective treatment can start – so early detection really does save lives.
Please ensure we at Mendip Vale Medical Practice have your correct address so that you get the invitation in the post.
BNSSG CCGs are supporting Jo’s Trust #SmearforSmear campaign (22 January – 28 January). To find out more please visit their website - www.jostrust.org.uk
Notes to editors
*According to Cancer Research UK - http://www.cancerresearchuk.org/…/cervical
Memory cafe - St Georges surgery
A memory cafe is a place where people with dementia and their carers can come and have a bit of time out from just being at home and living with their condi-tion.
Memory cafés offer a friendly welcome for anyone affected by dementia, or worried about their or someone else's memory. They provide practical information and support, as well as the op-portunity for people to ask questions and to listen to others' experience.
St Georges Medical Practice
135 Pastures Avenue
The memory café will operate on the second Saturday of each month from 11th January 2017
Memory Cafe Leaflet
Memory Cafe poster
Think! Why A&E?
That is the message from local doctors, as a new campaign to raise public awareness of the different NHS services available to local residents launches.
Originally developed in partnership with NHS Blackpool Clinical Commissioning Group (CCG) and Blackpool Teaching Hospitals NHS Foundation Trust, it encourages people to choose the right NHS service for them and their families according to their symptoms.
The aim is to remind local people that A&E is not for common health problems associated with the colder weather but for critical or life-threatening emergencies.
Many people attend emergency service departments with minor ailments which could be better treated elsewhere. This can put extra demands on already pressured emergency departments, particularly during the winter period.
Visit WhyAandE.nhs.uk for more information and advice on the most appropriate place to seek further advice.
Click here for the self care section of our website.
New surgery in the Mendip Vale Medical Practice Group
We are pleased to take over the running of St Georges Medical Practice from 1 October 2016, following a formal re-procurement process to ensure a sustainable future for the practice before the current GP service contract ends on 30 September 2016.
We believe that with St Georges becoming one of five branch surgeries in our group there will be increased patient choice over which site to access services from and increased access to a wider range of services; whilst providing greater resilience by being linked to a larger practice.
NHS England have provided the following patient information sheet:
NHS England Patient Information
Pre-booked Saturday appointments now available
We are now able to offer pre-booked appointments on a Saturday morning at the Pudding Pie Lane Surgery for those patients who are unable to attend the practice during the week.
Appointments are available with a GP, Nurse and Health Care assistant.
These appointments are for pre-booked routine problems including blood tests.
Please ask at reception about booking saturday appointments.
If you have an urgent problem at the weekend this service is provided by the Brisdoc out of hours service and can be accessed by ringing 111.
We need your help to set up an Ellie Lindsay Leg club in Congresbury, Yatton and Wrington.
We’re looking for volunteers with enthusiasm and energy who can help create a welcoming atmosphere at our North Somerset Leg Clubs.
They’re a partnership between community nurses, GP practice nurses. patients and the community.
It provides wound care management in a friendly, social environment.
Nurses provide the health care, but they can’t do it without volunteers who are needed for essential support.
We also need volunteers to join our steering committee which oversees the running of the club, organises
fundraising events and puts together lots of information.
leg club flyer
Self care is about looking after yourself in a healthy way. It can be anything from brushing your teeth, doing some exercise, managing common conditions (like headaches, colds and flu) or living with a long-term health problem, such as asthma or diabetes.
As a Self Care Aware practice we are here to help you feel able to look after your own health when it is right for you. So, when you come in for a consultation, the doctors, nurses and healthcare assistants in this practice will talk to you about what you can do to help maintain and improve your health.
Click the image below for more information about self care.
In conjunction with RSVP West - Retire into action GP Practices and Health Centres are seeking volunteers from among their patients to help older patients who are lonely, isolated or need help to get to the surgery. Volunteering for your local surgery not only helps the GPs and nurses and the people you are volunteering for but is rewarding for you.
If you like meeting people, enjoy sharing your time with them and are keen to make a difference to their quality of life, you are the person we are looking for.
Please Contact Mrs Lesley Viney at the Yatton Surgery. Tel 01934 839820.
We are able to offer online appointment booking and repeat prescription ordering via patient access. If you do not yet use this service please contact us to be set up.
The MIU is a nurse led service based at Clevedon Community Hospital
for treatment of minor injuries.
Click on the video below for more information.