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Positive Step - Supporting Wellness in North Somerset

Positive Step is a partnership service with staff employed by Avon and Wiltshire Mental Health Partnership NHS Trust and Second Step.

You can self Refer to Positive step or be referred by a health care professional.

When you are first referred to Positive Step, one of the Wellness Advising team will gather your information, help you to access the website, book you onto courses or arrange a telephone appointment for you.

The Wellness Advisors are employed by Second Step and provide initial assessment of your needs, facilitate the courses and offer 1:1 therapy either by telephone or face to face. 

The Therapists are employed by AWP. They are all trained to deliver cognitive behavioural therapy (CBT) and offer this either 1:1 or via therapy groups. The admin team and senior staff are also employed by AWP and AWP has the overall responsibility for provision of the service.

You can book onto any of the courses currently being run via the positive step website.

Contact Details:

Positive Step
Avon and Wiltshire Mental Health Partnership NHS Trust
The Coast Resource Centre
Diamond Batch
BS24 7FY

For new patients please call on: 0300 300 0834

Any other enquiries please call on 01934 523766

If you are need of immediate help please click


Working Hours: Monday-Friday 9.00am – 5.00pm

You can also complete the enquiry form by clicking here.

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